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Privacy Policy

Last updated: July 2026

1. Who We Are

Miipack is operated by Henrik McLean. We are committed to protecting your personal data. This policy explains what data we collect, how we use it, and your rights.

Contact: info@miipack.com

2. Data We Collect

Account data

Name, email address, password (hashed), plan type. Collected when you sign up.

Usage data

YouTube URLs you submit, video transcripts, generated content packs, upload count. Used to provide the Service.

Payment data

Payments are processed by Paddle. We do not store card details. We receive your Paddle customer ID and subscription status only.

Technical data

IP address, browser type, device info, pages visited. Collected automatically via Supabase and standard web logs.

3. How We Use Your Data

  • To provide and improve the Service
  • To process payments and manage subscriptions
  • To send transactional emails (account confirmation, receipts)
  • To enforce our Terms of Service
  • To analyse usage and improve features

We do not sell your data to third parties.

4. Third-Party Services

SupabaseDatabase and authentication
PaddlePayment processing and billing
YouTubeCaption and transcript data from submitted video URLs
Anthropic (Claude)AI content generation
x.ai (Grok)AI thumbnail image generation
VercelHosting and infrastructure
ResendTransactional email delivery

5. Data Retention

We retain your account data for as long as your account is active. Content packs and uploads are retained to power your dashboard. You may request deletion of your data at any time by emailing info@miipack.com. We will delete your data within 30 days.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

To exercise any of these rights, email info@miipack.com

7. Cookies

We use essential cookies only — for authentication sessions (via Supabase). We do not use advertising or tracking cookies. You cannot opt out of essential cookies without losing access to the Service.

8. Security

We use industry-standard security measures including encrypted connections (HTTPS), hashed passwords, and row-level security on our database. No method of transmission over the internet is 100% secure — use the Service at your own risk.

9. Children

Miipack is not directed at children under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it.

10. Changes to This Policy

We may update this policy from time to time. We will notify you by email of material changes. Continued use of the Service after changes constitutes acceptance.

11. Contact

Privacy questions? Email info@miipack.com